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The Ark of ISOFrom zero to certified
Ark School · Glossary

The words the auditor uses.

Alphabetical order. Every definition is ours; none copies the text of the standard.

Corrective action
What you change so a nonconformity does not recur. Different from the correction, which only fixes the specific case.
Accreditation
The recognition a certification body receives from an accreditation body (in Colombia, ONAC) that it audits competently. Without accreditation, the certificate has no market value.
Scope
Which products, processes and sites your management system covers. It is written on the certificate.
Annex A
The reference control list of ISO 27001 (93) and ISO 42001 (38). You choose them according to your risks and justify them in the Statement of Applicability.
Internal audit
The one the company itself (or someone it hires) performs to check the system works, before the certification audit. Mandatory at least once per cycle.
Gap
The distance between what a requirement demands and what your company does today. In TAoI every gap has an owner, a state and a date.
Certificate
The document an accredited certification body issues after auditing your system. Valid for three years, with annual surveillance audits.
Compliant
State of a requirement that is met and has evidence. In TAoI it is one of four states, with in progress, gap and observation.
Context of the organization
Clause 4: external and internal issues, interested parties and scope. It is the first thing built.
Statement of Applicability (SoA)
The ISO 27001 and 42001 document that says, control by control, whether it applies, why and how it is implemented. It is the first thing the auditor opens.
Auditor-days
The unit in which certification bodies quote the audit. They depend on the company's size, risk and sites.
Risk owner
The person with authority to decide on a risk: approves its treatment plan and accepts what remains. A specific job title, not a department.
Processor
Whoever processes personal data on behalf of someone else (a controller). The same business is usually controller of some data and processor of other data.
Harmonized structure (HLS)
The common skeleton of all ISO management system standards: clauses 4 to 10. Formerly called the high-level structure.
Stage 1 / Stage 2
The two parts of the initial certification audit: readiness review (documentation) and on-site audit of the operation.
Impact assessment
In ISO 42001 (clause 6.1.4) and ISO 27701, the analysis of the consequences of an AI system or a data processing for people. Different from the risk assessment, which looks at the organization.
Evidence
Records, documents or observable facts showing something was done. Without evidence, for the auditor it did not happen.
Finding
What the auditor concludes when comparing evidence against criterion: conformity, nonconformity or observation.
ICONTEC
Colombia's national standards body. It adopts ISO standards as NTC and also acts as a certification body.
Documented information
The name the standards give to documents and records. Clause 7.5 governs how they are created, approved, controlled and protected.
Major / minor nonconformity
Breach of a requirement. A major blocks the certificate until closed; a minor allows issuing it with an action plan.
Clause
Each numbered section of the standard (4.1, 7.5.3, 8.3). In other countries it is called a clause or chapter.
Observation
The auditor's warning about something that is not a breach yet, but could become one.
ONAC
Colombia's National Accreditation Body. It accredits certification bodies; its directory is where you check whether a certificate is worth anything.
Interested party
Anyone who affects or can be affected by your system: customers, employees, suppliers, regulators, neighbours.
Recertification
The full audit carried out at the end of the certificate's three years to renew it.
Controller
Whoever decides why and how personal data is processed. In Colombia, the one answerable to the SIC and to data subjects.
Management review
The periodic meeting, with minutes, where management looks at the system's results and makes decisions. Mandatory before Stage 1.
Inherent and residual risk
Inherent risk is the risk before counting the controls already in place; residual risk is what remains afterwards. Residual risk is calculated from the controls, not typed in by hand.
Surveillance audit
The shorter annual audit that keeps the certificate valid between certification and recertification.
Audit rehearsal
An internal audit that mimics the certification one, stage by stage. In TAoI it repeats until Stage 1 is a formality.
Management system
The set of processes, documents, owners and indicators with which a company runs part of its activity: quality (QMS), information security (ISMS), privacy (PIMS) or AI (AIMS).
Transition
The period certification bodies grant to migrate from one edition of the standard to the next (for example, 27701:2019 to 2025 before October 2028).

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